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Before you start a claim...

Have you discussed your issue with one of our legal advice team? Call us on 0117 934 0573 – we will talk you through your options and try to help you secure an early resolution.

When submitting your claim please remember to enclose your legal expenses policy schedule to help us find your details quickly. You will be given the opportunity to upload this document along with other supporting documentation at the final stage of completing the online claim form.

 

Legal advice, documents and guides

Our legal document and guide service, ARAG Businesslaw, contains a range of regularly updated expert business and legal guides, document builders, interactive checklists and videos to help personal, business and landlord customers manage their exposure to legal risk.

Learn more
 
 

Make a personal claim

If you have a personal policy and would like to make a claim, you can follow this simple process. Common examples of claims we deal with are:

  • Employment claims

    Pursuing a claim against your employer or ex-employer (e.g. for unfair dismissal or discrimination)

  • Contract claims

    Such as pursuit of claims for breach of contract relating to the purchase of goods or services (e.g. sub-standard products purchased)

  • Pursuit of claims for personal injury (non-road traffic accident)

Stages of a claim
Make a personal claim
 

Make a landlord or tenant claim

If you have a property let policy and would like to make a claim, you can follow this simple process. Common examples of claims we deal with are:

  • Repossession claims

    Evicting tenants from an insured property after a notice of possession has expired

  • Rent recovery

    Pursuing a tenant for unpaid rent arrears

  • Rent arrears / Rent guarantee

    Payment of rent arrears when a tenant is still in residence

  • Property damage

    A dispute relating to damage caused to the insured property

Don’t forget that as an ARAG property let customer, you also have access to ARAG Businesslaw, where you can find scores of helpful guides and templates to address many common legal issues.

Stages of a claim
Make a landlord claim
 
 

Make a commercial claim

If you have a business policy and would like to make a claim, you can follow this simple process. Common examples of claims we deal with are:

  • Employment claims

    Such as defending claims brought against you by employees or ex-employees (unfair dismissal)

  • Contract claims

    Pursuit of claims for breach of contract arising out of works you have carried out, or defence of claims brought against you for breach of contract arising out of services provided

  • Legal defence

    Defending charges brought against the business by the Police or Health & Safety Executive

  • Tax claims

    Relating to a tax investigation carried out by HMRC.
Stages of a claim
Make a commercial claim
 
 

Make a motor claim

Common examples of motor claims we deal with include:

  • Recovery of losses arising out of a motor accident that wasn’t your fault (e.g. your policy excess, loss of earnings)

  • Pursuit of claims for personal injuries sustained in an accident that wasn’t your fault

If you need to make a motor claim, please call us on 0117 934 0573