Legal advice helpline

Legal advice for landlords

As an  ARAG landlord customer, you have free access to our team of legal advisers.

Whether you are making sure you have everything you need to rent out a property for the first time, or need help with a dispute with your tenant, our experienced telephone advisers can provide practical advice, guide you through the legal process and give suggestions for what you can do next.

How we can help

In 2025 our team received over 96,000 calls on a variety of topics, including:

• Handling disputes with tenants
• Repossessions
• Ending a tenancy
• Rules on building and maintenance
• Rules for being a holiday landlord and
• HMRC tax enquiries

These are just a few examples of the day-to-day legal issues we can advise you on. Our advisers can guide you through your legal problem, helping you understand your rights and decide what to do next.

The Renters’ Right Act came into force in 2025 and equals major tenancy reforms effective from May 2026. Landlords need to be fully aware of the implications of the Act, or risk legal action.

Call the number quoted on your policy wording to speak to one of our advisers today.

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