Family Legal Protection

Support that stays close to the people who matter most

We can help your customers with legal problems affecting them, their family, or their household.

Speak to our Sales team
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Life doesn’t always run smoothly, and legal problems can be stressful and costly. From disputes with employers to issues with neighbours, retailers, or even identity theft, our products give customers effective, tailored support.

Legal protection is an essential safeguard for families. It provides expert guidance in confusing and expensive disputes, helping avoid significant legal costs. With 24/7 personal advice, families can feel confident they have the support they need whenever challenges arise. Family Legal Protection is a smart way to protect their rights and wellbeing.

We can help your customers with:

Employment legal disputes

Employment legal disputes involving unfair dismissal, redundancy, or workplace conflicts between employee and employer.

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Consumer disputes

Disputes over goods or services, including problems with quality, delivery, pricing, or meeting agreed contractual terms.

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Neighbour legal disputes

Conflicts with neighbours, for example boundary issues, ongoing noise complaints, or cases of property damage.

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Personal injury or death

Legal action taken against a person or organisation believed to be responsible for causing injury or death.

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HMRC tax investigations

Inquiries conducted by HM Revenue & Customs into your personal tax returns or financial records.

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Identity theft

When someone unlawfully uses your personal information for fraud or other criminal purposes.

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These scenarios show how our legal solutions work in practice, resolving disputes efficiently and effectively.

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Our policyholder, a painter, learned a less‑experienced male colleague was paid more and raised an equal‑pay grievance. During the investigation she was made redundant and believed it was linked to her complaint. We confirmed cover, appointed a lawyer, and the employer settled for £9,400. ARAG paid £2,500 in fees.

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Our policyholder received a letter from HMRC announcing an enquiry into their personal tax return. We appointed a tax consultant to represent them, and after extensive investigation HMRC confirmed the return was correct. ARAG covered the consultant’s £3,500 fee.

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A neighbour built a wall that encroached onto our policyholder’s garden. After failing to reach an agreement, we appointed a lawyer to act. Following lengthy correspondence, both sides agreed to mediation, resulting in the wall’s removal from our policyholder’s land. ARAG paid £5,250 in legal fees.

Are you looking for more support?

Day One Benefits

Most insurance starts when you claim. Ours starts on day one, helping customers manage everyday legal risks.

Watch our video
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Legal & Tax Advice

Our legal advice helpline is available 24/7, with tax advice offered on weekdays. Every call is handled by a qualified specialist.

Learn more
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Legal Documents

Policyholders can access tailored legal guides, templates, videos, and claims examples on our legal services website.

Learn more
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Welcome to our Family Legal Solutions training module. Find out more about our cover and what it can be used for.

Are you looking for a different insurance product?

Commercial

Solutions for all businesses – talk to us about our Bespoke Commercial Schemes

Commercial
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Legal Insurance for Landlords

Whether your customers have one property or several, we can help.

Legal Insurance for Landlords
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Motor Legal Cover

Our motor insurance products provide cost effective solutions for your customers.

Motor Legal Cover
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Group Legal Insurance

We offer tailored scheme cover for affinity groups, associations, federations and employee groups.

Group Legal Insurance
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High Net Worth

See how our policies deliver comprehensive protection for your High Net Worth customers.

High Net Worth
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Emergency Assistance

Our range of 24/7 Emergency Assistance products allows your customers to get help when they need it most.

Emergency Assistance
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News and Press

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