News, Articles, PR - ARAG | Legal Expenses Insurance

ARAG data provides clinical injury insight

Preparing for a presentation to the Society of Clinical Injury Lawyers, recently, I took the opportunity to look a little closer at the numbers behind the relationships we have built with SCIL member firms over many years of work with the Society. 19/05/2022
Overcoming Challenges 2021 Financial Results

Tony Buss, Managing Director of ARAG UK, talks about how the company overcame the significant challenges that 2021 presented to grow the business and deliver a very positive result for the year. 18/05/2022
ARAG boosts corporate sales team with two experienced hires

Leading legal expenses and assistance provider ARAG has appointed two experienced legal protection professionals to its corporate sales team, which serves insurers, banks, building societies and other MGAs. 16/04/2022
Working for ARAG - Emma Wilson

ATE Account Manager, Emma Wison, talks about her skills and experience and why she wanted to join ARAG. 13/05/2022
ARAG defies pandemic challenges to report double-digit growth for 2021

Legal expenses insurance and assistance provider ARAG has reported its twelfth profitable year in succession, during which the company’s premium under management topped £50 million, for the first time. 03/05/2022
Does mediation offer a route out of the justice crisis

While many of the problems the world has endured over the past two years seem to have paled in the light of Russia’s invasion of Ukraine, the huge social and economic consequences of the pandemic will only be worsened by the dramatic events unfolding in Europe. 25/04/2022
Fixed Recoverable Costs in Clinical Negligence Cases

Fixed Recoverable Costs in clinical negligence claims – with the government’s consultation closing soon, Emma Wilson looks at the latest proposals. 21/04/2022
Demand for commercial legal protection is rising quickly

The combination of longer-term social changes and shorter-term economic pain has made organisations more aware of the legal risks facing their business. Andy Talbot, head of sales and marketing at Arag, outlines how these changes have increased demand for commercial legal cover. 20/04/2022
Legal disputes rise as tough times get tougher

Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG MD, Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight. 19/04/2022
Employment practices liability: getting back to business

Coronavirus has driven unprecedented change in how we live and work, bringing with it significant uncertainties about employment risks. Remote working, furlough, redundancies and numerous other staffing issues have added to a complex set of challenges for businesses. 06/04/2022
Legal expenses cover proves value in volatile times

Although the Covid-19 pandemic has dominated the last 24 months, the UK has also undergone significant changes to its political and trading landscape due to Brexit. Together these two events have had a seismic impact on business, supply chains and people’s working lives. 05/04/2022
Broker Research 2022

Commercial insurance brokers have seen increased demand among clients for both regular legal expenses insurance (LEI) products and the more focused employment practices liability (EPL) cover. 04/04/2022
The Benefits of Mediation Heather Wilmot

ARAGs Claims Operations Manager, Heather Wilmot, explains why mediation is becoming a more and more popular and effective way to resolve legal disputes, especially since the start of the pandemic. 03/03/2022
Towergate selects bespoke ARAG legal solution for Park Home product

Towergate Insurance has teamed up with legal expenses and assistance provider ARAG to provide bespoke legal expenses insurance cover for Towergate’s Park Home product.1/3/2022
ARAG shortlisted UKCSEA 2022

ARAG has been shortlisted in two different categories in the UK Customer Service Excellence Awards, to be presented at a ceremony in London, on March 23. 28/02/2022
Not so alternative dispute resolution

Like so many aspects of the law, indeed of life, the increasing use of mediation to resolve legal disputes is a trend that has been accelerated by the pandemic, out of necessity. 28/02/2022
ARAG appoints Emma Wilson to key solicitor-facing role

Leading after-the-event insurance provider ARAG has appointed Emma Wilson to the key role of ATE Account Manager for western England. 17/02/2022
April shower of changes for employers

After two full years of surviving all that the pandemic has thrown at them, employers might be forgiven for thinking they deserved a little respite from the continually shifting sands of employment regulation. But April, when the new tax year begins, is inevitably the time when changes to employment law are most often introduced, and 2022 is no exception. 15/02/2022
DUAL Oliva and ARAG strike deal

ARAG has built a bespoke commercial legal protection solution for DUAL Oliva designed to meet the needs of the specialist MGA’s clients in the construction industry and beyond. 1/1/2022
ARAG becomes world’s leading legal insurer

The ARAG Group will end the year at the top of the global league table of legal insurers for the first time, after generating more than 1.15 billion Euro in gross written premium income from legal insurance, in 2020. 21/12/2021
A flawed case for reform

Last week, Jeremy Hunt attended AvMA’s Specialist Clinical Negligence Panel meeting, in London. His appearance at the meeting followed a recent Law Society Gazette article reporting comments Hunt made at a webinar, which suggested that the nature of clinical negligence litigation in the UK is partly responsible for the failure of doctors and hospitals to learn from medical mistakes. 7/12/2021
Caution urged for company Christmas parties

While the return of the company party is most welcome, after Christmas was effectively cancelled last year. Employers need to be careful, in the face of stubbornly high Covid-19 case numbers and the recently discovered Omicron variant. 01/12/2021
Alastair Sambrook appointed to key Broker Business Management role

Leading legal expenses and assistance provider ARAG has appointed Alastair Sambrook to the critical role of Broker Business Manager. 9/11/2021
Official Injury Claim service isn’t helping either motorists or courts

First data suggest Official Injury Claim service isn’t helping either motorists or courts, with comment from David Haynes, Underwriting Director. 22/10/2021
The RAG October 2021

Welcome to the October edition issue of The RAG, the ARAG UK news bulletin. 21/10/2021
Scots QOCS off the blocks

In the legal sector, it seems that second only to a sprinkling of Latin is our affection for a good acronym. Witness the panellists on our recent ATE roundtable discussing CMCs, CCMCs, AvMA, APIL and SCIL.But north of the border, Scottish lawyers have been largely denied use of one of the profession’s younger and more esoteric abbreviations, QOCS. 21/10/2021
Uncertainty and principles

If the pandemic has not been enough to contend with, this first year and a half of the ‘Twenties’ has seen no let-up in the legislative and regulatory uncertainty to which the personal injury and clinical negligence sector has become so accustomed. 21/10/2021
Q&A with Jonathan Bassey, ATE Account Manager

Jonathan Bassey joined ARAG in 2017, bringing with him diverse experience from the commercial finance, legal costs and legaltech sectors, in both underwriting and business development roles. As our North of England ATE Account Manager, he works with firms in the East Midlands and North-East of England, especially those that do a significant amount of personal injury or clinical negligence work. 21/10/2021
No news doesn’t look like good news for OICS

For those unfamiliar with the full and tortuous history of the Civil Liability Act 2018, its much-delayed implementation finally came about this year, with the launch of the OICS website, through which individuals who need to claim for soft tissue injuries sustained in a road traffic accident have been expected to initiate and manage their case, without the help of a solicitor, since May 31st. 21/10/2021
Maternity compensation in the crosshairs

Recently a new threat to justice that emerged over the summer in a report from the House of Commons Health and Social Care Select Committee, on the provision of safe maternity care. Published on 21/10/2021
Getting medical negligence practitioners around the table

I was honoured to host the latest in ARAG’s Talk with the Experts series of roundtable events which sought to shine a spotlight on how the pandemic has affected clinical negligence practice, the personal experiences of this from each panellist and look a little way into the future, at what the longer-term impacts may be. 21/10/2021
Working at ARAG - Cristina Bertuccio

Cristina Bertuccio, Senior Creative Designer in our Marketing team, says what she likes about working for ARAG and talks about the companys friendly and informal culture. 08/10/2021
Great uncertainty following the pandemic

The impact that the pandemic has had on clinical negligence cases and after-the-event insurance was the subject of the latest in ARAG’s Talk with the Experts series. 06/10/2021
Pandemic response lauded as ARAG wins MGA award

ARAG has picked up another significant award, having beaten off some tough competition to scoop the Managing General Agent of the Year prize at the British Claims Awards. 05/10/2021
ARAG engages with FCA to reduce broker burden

While there has been plenty of talk about the FCA’s new rules on pricing and the reporting of value measures data, little of it has focussed on the sale of ancillary products or “add-ons”, aside from some mention of the fact that premium finance will be classed as an add-on. 30/09/2021
15 years extending access to justice

This week we’re celebrating 15 years since ARAG launched in the UK, which has inevitably given us pause to reflect on developments over that time.Of course, the world seems to have changed more over the past twenty months than any other period in our living memories but, even without a pandemic, the UK has seen particular legal and political turbulence, in recent years. In some respects, Covid-19 has slowed the pace of legislative change. 22/09/2021
Caution over compulsory jabs for care sector

Few would argue that the care sector was not among the hardest hit by the pandemic. The high numbers of deaths in care homes, not just among residents but also among staff, coupled with shortages of protective equipment and heightened recruitment challenges as the UK left the EU, all threatened to overwhelm the industry in 2020. 21/09/2021
ARAG family policy meets most common legal problems

The value of legal expenses insurance has been underscored by no less an authority than the Legal Services Board (LSB), which has highlighted the usefulness and affordability of legal insurance products while calling for them to be more widely promoted. 23/08/2021
ARAG demonstrates resilience in pandemic to achieve ISO 22301 certification

Leading legal protection and assistance provider ARAG, has extended its accreditation under ISO standards, by adding 22301:2019 to its certifications. 11/08/21
Putting the official injury claims service on trial

The Official Injury Claim service has been operational for two months and, while the jury will have plenty of deliberating to do before a final verdict can be handed down, there is certainly a bit more evidence for us to consider in assessing whether its up to the task. 09/08/21
Working at ARAG - Laura-Jo Howard

Laura-Jo Howard is one of our Senior Underwriters and has developed her career at ARAG, talking about what it takes to be a good underwriter and the opportunities and support available at ARAG. 05/08/21
The challenging future of clinical negligence litigation

Like almost every other profession, discipline and walk of life, clinical negligence practitioners have seen a huge transformation wrought by the pandemic. 05/08/2021
‘Perfect storm’ breakdown warning on UK roads throughout August

The combination of staycation holidaymakers, more hot weather and the ‘pingdemic’ could create a perfect storm for vehicle breakdowns over the coming weeks, according to one motoring assistance organisation. 05/08/2021
Working at ARAG

Bianca Allison, Deputy Team Leader explains what attracted her to her role, the support shes received and what its like working in a busy team. (Published on 15/07/21)
Positive Results in a Difficult Year

ARAGs Managing Director, Tony Buss, talks about some of the specific challenges that the company had to overcome in 2020 and how the business still managed to grow and earn a profit, despite them. 08/07/2021
ARAG grows premium and reports profit for 2020 despite pandemic

Legal expenses insurance and assistance provider ARAG has reported a profit for 2020 and an increase in its premium under management for the year, despite the huge challenges presented by the global pandemic. Published 08/07/21
Employment FAQs

The level of grant available to employers changes from 1 July 2021. (Updated on 01/07/2021)
Get back to work - preparing for a return to the office

The wave of disappointment that England’s so-called “freedom day” had to be put back for four weeks was inevitable, no matter how necessary the postponement. Published on 23/06/2021
Flexible working – the new normal?

Despite the latest delay in return to the workplace, a huge number of people will be heading back at some stage this summer. Published on 23/06/2021
The Insurance Charities – providing a lifeline in troubled waters

Adversity can affect anyone: a child with medical needs, a relationship breakdown, mental health issues, domestic abuse, a debilitating illness; all unforeseen events that can turn lives upside down. Published on 22/06/2021
The end of the furlough era

It may be difficult to remember, but it isn’t much more than a year ago that very few of us had even heard the word “furlough” outside, perhaps, of an old Hollywood war movie. Published on 22/06/2021
Gardening at St Peter’s Hospice

On Friday 11th June, at 9am on the dot, a Sales, Marketing & Underwriting entourage, of keen wannabe green-gloved enthusiasts arrived almost simultaneously, with unerring German time keeping efficiency. Published on 17/06/2021
Corporate Social Responsiblity Report 2021

We’ve published our Corporate Social Responsibility 2021 Report. Published 10/06/2021
Manic Monday: new injury claims process set to launch

Weve published some frequently asked questions about the launch of the Official Injury Claim website next week. Here’s what you need to know. Published 28/05/2021
Best Companies success boosted by ARAG’s pandemic response

ARAG has credited the company’s response to the pandemic with making a significant contribution to its success in being recognised as one of the UK’s Best Companies to Work For at the Best Companies Live event, that was held on Friday. 25/05/2021
The RAG - May 2021

Welcome to the May edition issue of The RAG, the ARAG UK news bulletin. Published on 21/05/2021
Great Western Expansion

The international growth of the ARAG Group has taken another leap forward. 24/05/2021
Communication, communication, communication

Experts agree on how landlords and tenants can best address the challenges created by the pandemic. 24/05/2021
At last the Act

If the Civil Liability Act took a long time to plan and pass, it seems to have taken even longer to get implemented. 24/05/2021
ARAG appoints Heather Wilmot to new senior claims role

Leading legal expenses insurance and assistance provider ARAG has appointed Heather Wilmot to the position of Claims Operations Manager. Published 18/05/2021
Alternative dispute revolution

Extreme times call for extreme measures and there can be little doubt that the crisis facing our court and tribunal system could reasonably be described as “extreme”. 24/05/2021
ARAG sponsors Insurance Pride 2021

We are delighted be a sponsor for the Insurance Pride 2021 T-Shirt design competition, to promote Pride, the LGBTQ+ community and the importance of diversity & inclusion. (Published on 17/05/2021)
LEI has shown its value and flexibility

While the pandemic is far from over, it certainly feels as though we have moved into a different phase in recent weeks. 24/05/2021
SMEs’ need for legal protection has never been greater

The unique pressures that 2021 is placing on businesses have made legal expenses or employment practices liability (EPL) cover indispensable for small and medium-sized companies, throughout the UK. (Published on 13/05/2021)
ARAG Group Defies COVID-19 Crisis Recording Significant Growth

The ARAG Group increased its gross premium income in 2020 by 4.8 percent from €1.76 billion to €1.85 billion (Published on 12/05/2021)
The BIBA buzz is back

There’s a very different buzz around BIBA this year. While we’re obviously disappointed not to be hitting the road and swarming into Manchester, the sense of anticipation around this week’s digital conference is huge. (Published on 11/05/2021)
How has Covid-19 affected access to justice? Part 3

Part 3 in our article series looks at the impact of the pandemic on the legal system and what part legal protection has to play in the future. (Published on 10/05/2021)
How has Covid-19 affected access to justice? Part 2

Part 2 in our article series looks at Underinvestment in our justice system. Published on 03/05/2021
Communication key to overcoming lettings challenges created by pandemic

For the latest in ARAG’s Talk to the Experts series of webinars, we assembled a team of specialists to talk about the impact that the coronavirus pandemic has had on the private rental sector. (Published on 29/04/2021)
How has Covid-19 affected access to justice? Part 1

Part one of our article series looking at how every aspect of life has been touched by the pandemic in numerous ways, and many are far less obvious to all but those who work in them. (Published on 26/04/2021)
IR35 – Will The Rule Changes Affect Your Business?

The implications of HMRC’s rules known as ‘IR35’ have been around for a number of years. (Published on 20/04/2021)
Service with Respect

We have joined the ‘Service with Respect’ campaign, run by the Institute of Customer Service. (Published on 14/04/2021)
What is IR35 and what is changing this year?

IR35 is the name given to some tax rules that were designed to stop people from paying less in tax and National Insurance contributions by claiming to be independent contractors when they are really employees. (Published on 23/03/2021)
ARAG acquires DAS operations in Canada and continues to pursue its international expansion strategy

The German ARAG Group, a global leader in legal expenses insurance (LEI) and currently active in 19 countries, has acquired DAS Legal Protection Inc. in Canada which is part of the Munich Re / ERGO Group. Published on 16/03/2021
Uncertainty persists over ‘whiplash’ reforms

It may be more than two years since the legislation was passed and there is still plenty of uncertainty around the detail, but a date has finally been set for the implementation of the Civil Liability Act and the so-called “whiplash reforms” it contains. Published on 15/03/2021
Employment tribunal numbers and backlog still growing

The influx of employment tribunal claims and the backlog of cases, which already reached record highs in February, is unlikely to have peaked. Published on 12/03/2021
Legal expenses Insurance with Sam Cornelius

Our very own Sam Cornelius, BTE underwriter, joined LegalTea to discuss the world of Legal expenses insurance in the latest episode of their podcast. (Published on 10/03/2021)
Fitness to practice webinar describes doctors at breaking point

The latest in our Talk with the Experts series of webinars painted a bleak picture of medical practitioners throughout the NHS close to breaking point. (Published on 04/03/2021)
It’s good to talk

Following a highly successful roundtable with some key figures in the clinical negligence sector, ARAG’s ATE Sales Manager, Mike Knight, talks about the event. (Published on 22/02/2021)
The importance of full disclosure when sourcing ATE insurance for your client

It goes without saying that mutual trust between solicitors applying for ATE insurance and those assessing/underwriting the risk is of key importance. (Published on 16/02/2021)
A full house

As another Beast from the East brings snow, ice and high winds to parts of the UK, the outlook for home emergency providers looks ‘busy’. We thought it would be interesting to look back at how the pandemic has affected use of our domestic rescue services, in comparison to weather events like this one. (Published on 11/02/2021)
2021 - A quiet year for employment legislation, if not for employers

Between managing the response to the coronavirus pandemic and dealing with the various implications of leaving the European Union, it may come as something of a surprise to businesses that there is any new law on the horizon, from our legislators. (Published on 09/02/2021)
The Importance of ATE Insurance in a High-Value Clinical Negligence Case

Carol Maunder, a partner at Dutton Gregory Solicitors, discusses a high-value birth-injury claim and the vital role that having after-the-event insurance with ARAG plays in enabling access to justice. (Published on 27/01/2021)
Required immunity: Can I force employees to have the Covid-19 vaccine?

It’s hard to imagine a word cloud for 2020 without the word “vaccine” in it, and 2021 is proving to be little different. (Published on 26/01/2021)
ARAG appoints Duncan Ogilvie to lead product development

Leading legal expenses and assistance provider ARAG has appointed Duncan Ogilvie to head up the company’s pivotal product development function, following the death of Lesley Attu, last year. (Published on 26/01/2021)
Survey of clinical negligence solicitors reveals Covid-19 impact

Towards the end of 2020, we surveyed a large number of clinical negligence solicitors from all of our partner firms, in order to gauge the impact that the pandemic and successive lockdowns were having on their business and identify the key issues facing the sector in 2021. (Published on 22/01/2021)
ARAG renews FSQS registered supplier certification

Leading legal expenses and assistance provider ARAG has successfully completed the process to renew the company’s certification as a registered supplier under the Financial Services Qualification System (FSQS). (Published on 21/01/2021)
Access to Justice and the Pandemic

Tony Buss, Managing Director of ARAG UK, talks about the state that the UK justice system was in before the coronavirus pandemic, how it has been affected and how the legal expenses insurance sector has responded. 16/12/2020
Exploring your legal options: EPL and LEI

An employment practices liability (EPL) policy is often seen as a key element in limiting the management liability risks of a business. But the cost of EPL cover has risen sharply...(Published on 18/12/2020)
Building an ATE partnership

ARAG has launched a funding scheme partnership with award-winning, top 50 law firm, Hugh James, which will allow coverage for all of the firm’s claimant work. (Published on 10/12/2020)
Partnership history: Barcan+Kirby

Barcan+Kirby has a long history of helping people harmed through medical malpractice and personal injury to assert their legal rights and secure compensation for their often life-changing injuries. (Published on 08/12/2020)
The RAG 27

Welcome to issue #27 of The RAG. (Published 07/12/2020)
Justice in a time of pandemic

It is no secret that the UK justice system has been struggling for some time. Justice and the population’s ability to access it are not easy things to quantify, but some measures are clear and irrefutable. (Published on 04/12/2020)
ARAG UK wins at the PI awards 2020

We were thrilled to retain the ‘Insurance Provider of the Year’ title at the Personal Injury awards 2020! (Published on 02/12/2020)
Virtual Christmas parties create new risks for employers

Companies need to consider new risks when hosting virtual Christmas parties, while being aware that normal employment hazards, such as harassment and bullying, can still happen online. (Published on 01/12/20)
ARAG appoints new CFO

Leading legal expenses and assistance provider ARAG has appointed Simon Barrett as the company’s next Chief Financial Officer, in preparation for the retirement of longstanding CFO Bob Moreton, next year. (Published on 26/11/2020)
Record redundancies leave employment tribunals struggling to cope despite government measures

Data released on 12 November 2020 by HM Courts and Tribunal Service shows that the number of outstanding employment claims has increased by more than a third since the start of the pandemic. (Published on 17/11/2020)
Coronavirus Job Retention Scheme FAQs

On Thursday 5 November 2020, the Government published a Policy Paper setting out the principles which will apply to the extension of the CJRS Furlough Scheme. (Published on 11/11/2020)
Chancellor announces extension to furlough scheme

The Chancellor has just announced that the CJRS Furlough Scheme will be extended until the end of March 2021, (Published on 06/11/2020)
Important announcement

We are deeply saddened to report the loss of our dear friend and colleague, Lesley Attu. (Published 28/10/2020)
£9 million birth injury settlement only possible after switch from legal aid to CFA

Regional law firm Dutton Gregory Solicitors has highlighted the importance of conditional fee agreements in clinical negligence cases. [Published on 21 October 2020]
Personal Growth Week 2020

From the 5th – 9th October we ran a Personal Growth Week for staff, a collaboration between our Learning & Development and Wellbeing teams. (Published on 16/10/2020)
Chancellor announces new job support scheme

On Thursday 24 September 2020, Chancellor of the Exchequer Rishi Sunak announced the new Jobs Support Scheme, which will run for six months from the start of November, once the Coronavirus Job Retention Scheme comes to an end. (Published on 24/09/2020)
Webinar - Taking Care of the Carers

We held another webinar this week for the second in our Talk to the Experts series, looking this time at the issues facing the care sector which has obviously faced enormous and unique challenges throughout the coronavirus pandemic, raising a multitude of legal questions for care providers. (Published on 11/09/2020)
Expert view - Getting employees back to work safely and legally

While it was back in May that the Government first announced its Covid-19 recovery strategy, which included the staged relaxation of travel and workplace restrictions, many businesses are only now, tentatively, inviting employees back from homeworking or furlough. (Published on 10/09/2020)
Expert view - Equality and discrimination under Covid-19

Viruses may spread indiscriminately, but the dangers posed by Covid-19 are much greater for older people, those with underlying health conditions and pregnant women. As a result, an employer’s response to the pandemic creates a huge potential for illegal discrimination on the grounds of age, disability, pregnancy and maternity. (Published on 09/09/2020)
ARAG relaunch its Family Legal Solutions product

ARAG includes dark web monitoring in new “á la carte” Family Legal Solutions product. (Published on 09/09/2020)
Changing terms and conditions to avoid redundancy

As the national furlough scheme is being tapered to a close, the prospect of mass redundancies in many sectors of our economy seems inevitable. For many organisations, making staff redundant will be critical to their survival. (Published on 07/09/2020)
Taking care of the carers - Webinar

The care sector has been on the very frontline of the battle against the coronavirus pandemic and continues to face enormous challenges in protecting its clients, staff and businesses from the impact of Covid-19. Never before has the work of carers, often taken for granted, been quite as visible, difficult and potentially dangerous as it is in 2020. (Published on 26/08/2020)
Why do customers need ARAGs Motor Breakdown Solutions

Want to know why do customers need ARAGs Motor Breakdown Solutions? Find out here what it covers and how it can help. (Published on 25/08/2020)
The truth about Employment Tribunals

I am a little behind commenting on this interesting item reported by Legal Futures as their bulletin got gobbled up by my junk folder, but on retrieving this, it is well worth a read. Legal Futures have summarised findings from a BEIS survey conducted back in 2018 but which was only published last week. (Published on 22/072020)
Expert view: Hauling out of lockdown

As part of our Talk with the Experts series, we held a webinar this week focussing on the road haulage sector and how the pandemic and lockdown have created new challenges for both operators and the regulators overseeing them. (Published on 20/07/2020)
Survey revealed brokers’ expectations for the year to come

We conducted a survey of brokers at the recent Broker Connect virtual conference run by Insurance Business publisher Key Media, which produced some interesting results. (Published on 15/07/2020)
Flexible Furlough Scheme

As expected, further guidance was published on 12 June on the newest development in the successful Coronavirus Job Retention Scheme – flexible furloughing. Until now, furloughed workers have been unable to carry out any work for their employers whatsoever. However, from 1 July, employees can move to a flexible furloughing arrangement in which they can work under any part-time arrangement, being paid their normal wage for working hours, whilst employers can still apply for the furlough grant for the remainder of their usual working hours. (Published on 15/07/2020)
Hugh James and ARAG agree wide-ranging ATE insurance arrangement

Hugh James, the top 100 UK law firm with offices in Cardiff and London, has signed a long-term agreement with ARAG to use the legal expenses provider’s after-the-event (ATE) insurance products for a broad range of case types, across several practice areas. (Published on 10/07/2020)
No going back on the use of remote working technology by the courts post COVID-19

I saw an interesting article in the Law Society Gazette, which I will summarise below, from the Lord Chief Justice Lord Burnett of Maldon, on how he believes courts will funct ion post COVID-19. (Published on 09/07/2020)
Creating a bespoke ATE scheme

One of the secrets to ARAG’s success as an ATE provider is the care, attention and focus that we put into the underwriting of bespoke, flexible schemes for our solicitor partners. This contributes significantly to the creation of successful, long-lasting relationships, of which we are hugely proud. (Published on 06/07/2020)
Clinical negligence after COVID-19

Like almost everything else in our world the coronavirus pandemic has transformed the clinical negligence sector. While cases are still progressing, despite court closures and a hasty transition to remote hearings, work has understandably slowed and new instructions have inevitably declined.(Published on 02/07/2020)
ARAG reports 10th year in profit

Legal expenses and assistance provider ARAG has reported a profit for the tenth consecutive year, following the recovery of some outstanding after-the-event (ATE) premiums and the continued success of its portfolio of before-the-event (BTE) products. (Published on 02/07/2020)
Leave in the time of Covid

While a holiday may be just a dream for many of those worst affected by the pandemic, the prospect of getting away from the homes we’ve all spent far too much time in is starting to look possible, now that lockdowns are being relaxed both here and overseas. (Published on 26/06/2020)
The RAG #26

Hot off the presses, here is #26 of the ARAG UK news bulletin - The RAG. This month its an After-The-Event document! (Published on 25/06/2020)
Hauling out of lockdown - Webinar, July 16th

The crucial role that the road haulage industry plays in the UK has rarely been more evident. The unique set of challenges that it continues to face in keeping the country supplied throughout this unprecedented period are complex and changing from one week to the next. (Published on 24/06/2020)
Working to Support Partners and Colleagues

Elise Barbereau & Pedro Caetano, of Vesuvio Labs, took the opportunity to virtually e-meet with Colin Fennelly, City Account Manager & Hannah Fraser, Communications & Events manager at ARAG UK in May to talk about working from home (WFH) routines and ARAG’s business experience throughout COVID-19. (Published on 11/06/2020)
Covid-19-Landlords-FAQs

We realise that these are exceptionally stressful times for anyone renting a property and it can really help to have all the relevant information in one place when you are trying to navigate swiftly changing legislation. To help with this, we have put together some information on the questions that are most often being asked by callers to our legal advice line at the moment. (Updated on 04/10/2020 - Published on 29/05/2020)
Motorists warned of risks as UK returns to roads from coronavirus lockdown

The rapid return of cars to UK roads that are already busy with cyclists and pedestrians could create a number of safety and legal issues for motorists and other road users. (Published on 28/05/2020)
Extraordinary success for the ARAG Group in Business Year 2019

Extraordinary success for the ARAG Group in Business Year 2019. (Published on 18/05/2020)
New help for landlords and tenants navigating Covid-19

One problem that the coronavirus pandemic has created for the private rental sector is the uncertainty surrounding eviction from rented accommodation. The Coronavirus Act included some clear measures designed to prevent evictions during the lockdown, to help stop the virus from spreading. But this has left many landlords and tenants in limbo. (Published on 13/05/2020)
Colour yourself calm

Our Wellbeing Team created this colouring book for staff, as creative activities can help calm your mind in times that may feel overwhelming. We are delighted to share it with you - why not try printing a copy to use at home with your family? (Published on 07/05/2020)
Help with VAT and business rates payments

Along with the other measures that the government has introduced to help businesses survive the coronavirus pandemic, HMRC has allowed UK VAT registered businesses to defer payment of VAT that would have been due between March 20th and June 30th, this year. (Published on 04/05/2020)
Suspension of eviction under commercial leases

We’ve written about the headline support that the government has put in place to help businesses that are being affected by the coronavirus pandemic, but there are a few other measures that are worth highlighting, such as the suspension of eviction under commercial leases. (Published on 01/05/2020)
Tax tribunals struggling to cope with remote hearings

Todays’ Financial Times reports on Tax tribunals struggling to cope with remote hearings. The backlog of disputes reached 27,280 last quarter according to a Freedom of Information request. HMRC charges daily interest of 2.6% on money it argues is due and this will continue to apply during the pause in hearings. (Published on 28/04/2020)
Important Business Law Second Update - April

The ARAG Business Legal Services website is an online legal document service designed to help you comply easily with a range of regulations and protect your interests when doing business. (Published on 27/04/2020)
Government guidance for landlords and tenants

For many people, the major and sudden changes to the rules around renting property have been among the most significant to result from the coronavirus pandemic and have prompted numerous questions. (Published on 24/04/2020)
Free legal support for MGAA members

We understand that the COVID-19 outbreak has created significant challenges for all businesses. ARAG’s first responsibility has obviously been to our policyholders and our legal advice helpline has been extremely busy. However, we’re aware that businesses in our own market are having to deal with some tricky legal issues too. (Published on 24/04/2020)
Remote working resources on ARAG Legal Services website

Business policyholders whose staff may be working remotely, many of them for the first time, can use two tools to help ensure that homeworking is legally compliant. You will need to log in to the ARAG Legal Services website to access the documents. If you haven’t registered to use the site before, you can do so using the voucher code in your policy documentation. (Published on 22/04/2020)
Important Business Law Update - April

The ARAG Business Legal Services website is an online legal document service designed to help you comply easily with a range of regulations and protect your interests when doing business. (Published on 16/04/2020)
Ashfords Solicitors: Furloughed Workers and Annual Leave

The Government’s guidance on the Coronavirus Job Retention Scheme (CJRS) (updated on 4 April 2020) has failed to address whether employees can take annual leave on furlough and, if so, what the rate of pay for any such annual leave should be. This article discusses some of the key issues associated with those questions. (Published on 14/04/2020)
Update: Legal expenses insurance claims and Covid-19

Further to our previous updates on ARAG’s advice helpline and emergency assistance services, we want to keep you informed about the continued operation of our legal claims operations which have been largely unaffected by the Covid-19 pandemic. (Published on 06/04/2020)
COVID-19 Employer FAQs

On Thursday 24 September 2020, Chancellor of the Exchequer Rishi Sunak announced the new Jobs Support Scheme, which will run for six months from the start of November, once the Coronavirus Job Retention Scheme comes to an end. (Updated on 24/09/2020 - Published on 03/04/2020)
Maintaining our mental health

Most people already understand that the impact of the Covid-19 pandemic reaches far beyond just the physical health of those who may have been infected with the virus. (Published on 01/04/2020)
Innovation: iQ Insider Quarterly article

If proof was ever needed that necessity is indeed the mother of invention, then the current global pandemic offers us plenty. At the sharp end, researchers are already on their way to developing a vaccine for Covid-19, and those responsible for testing, trialing and manufacturing it will have to be equally inventive to get it mass-produced on an unprecedented scale and in record time.(Published on 01/04/2020)
Ashfords Solicitors: Employee Q&A - Covid-19

We wanted to keep you informed about the Coronavirus Job Retention Scheme (CJRS) and Short-Time/Reduced Hours Working. (Published on 30/03/2020)
Coronavirus Job Retention Scheme

On 26 March 2020 the Government published updated guidance on how the Coronavirus Job Retention Scheme will operate. (Published on 27/03/2020)
Assistance Services and COVID-19 update

Further to our most recent update, we wanted to keep you informed about the operation of our emergency assistance services during this exceptional time. (Published on 26/03/2020)
CORONAVIRUS MESSAGE

Due to the spread of the COVID-19 (Coronavirus) we are taking precautionary measures to protect our staff, whilst in the meantime, continuing to serve our policyholders. (Updated on 25/03/2020)
Information for landlords about the legal implications of the Covid-19 outbreak

Landlords, including those who have legal expenses insurance cover with ARAG, are probably aware that the government is putting emergency measures in place to protect both tenants and their landlords from the financial consequences that the coronavirus outbreak may have on them. (Published on 24/03/2020)
Information for landlords about the legal implications of the Covid-19 outbreak

Landlords, including those who have legal expenses insurance cover with ARAG, are probably aware that the government is putting emergency measures in place to protect both tenants and their landlords from the financial consequences that the coronavirus outbreak may have on them. (Published on 24/03/2020)
Important News from ARAG

I want to update you on ARAGs response to the global pandemic that is causing huge upheaval to the lives of our policyholders, as it is for people throughout the world. (Published on 23/03/2020)
Ashfords Solicitors: Employment FAQ’s

On Friday 20 March 2020, the government announced an unprecedented range of support measures for businesses and employers. This is a summary of those measures and seeks to address some of the frequently asked questions from an employment law perspective. (Published on 23/03/2020)
What financial assistance is available for companies?

The Chancellor announced a package of measures to provide support for public services, individuals and businesses to ensure the impact of COVID-19 is minimised. (Published on 20/03/2020)
Which? Trusted Traders get mental health

Which? has chosen ARAG to deliver a confidential mental wellbeing helpline, as well as free legal and tax advice service to members of its Which? Trusted Traders network. (Published on 03/03/2020)
What’s the latest legal news for business?

It’s out! Registered users of our Business Legal services website will be reading our latest Business Bulletin which provides information about ICO and Equality & Human Rights Commission issue important codes and guidance. (Published 04/03/20)
Government seeks view on medical reporting

The Government says that “provision of good quality independent medical evidence to support road traffic accident (RTA) related personal injury claims under £5,000, remains a key element of (its) whiplash reform programme.” (Published on 26/02/20)
Update on IR35 changes

Update on IR35 changes and free consultancy agreement document. (Published 24/02/2020)
Whats Covered By Our Motor Legal Expenses Insurance Products?

Want to know more about ARAG’s Motor Legal Solutions family of products? Find out here what is covered and how it can help your customers. (Published on 13/02/2020)
Protect Your Customers From Being Duped Into Contracts They Do Not Understand

A new blog from Lesley Attu about recovering replacement vehicle hire costs.
Vehicle cloning continues to rise, but stats may only show tip of the iceberg

A Freedom of Information request has revealed that the incidence of vehicle cloning is growing, but the true scale of the problem may be far greater than the numbers suggest. (Published on 10/02/2020)
New motor product includes cover for vehicle cloning

There are other emerging and growing risks that modern motorists have to contend with, and ARAG is committed to offering the best protection available, which is why we have added a new motor product to our range, called Complete Motor Legal Solutions.(Published 03/02/2020)
Access To Justice In Retreat

Whether technological, medical or economic, the myriad advances made during our lifetimes have been so great that it’s easy to take human progress for granted, even in areas as mercurial as access to justice. (Published on 27/01/2020)
January 2020 Data Protection Updates

Many businesses and charities use direct marketing to grow their business or publicise their aims but they must ensure that their practices comply with the law. (Published on 20/01/2020)
Why Do Landlords Need Legal Expenses Insurance?

While being a landlord can be an effective way of investing money, it is not without its problems. We can offer your landlord customers effective solutions to these kinds of issues with our range of products tailored to their needs. (Published on 16/01/2020)
What is Assistance Insurance?

Emergencies at home, in the car or at work can happen suddenly and be time-consuming and stressful to deal with. Finding a suitable contractor to come and fix the problem straightaway can sometimes be difficult. If your customer has a problem such as a boiler breakdown, a burst pipe at home or a motor breakdown, they want a quick and effective solution to their problem. (Published on 16/01/2020)
Accidents Abroad

One in 20 tourists have an accident whilst abroad, but do they qualify for compensation? (Published on 13/01/2020)
Whats Covered by Home Emergency Solutions?

Want to know more about ARAG’s Home Emergency Solution? Find out here, what is covers and how it can help your customers in the event of a domestic emergency. (Published on 06/01/2020)
Alternative fuels… same great home emergency cover

As conventional energy costs continue to rise, more and more people are heating their homes using biomass and other alternative fuels. But could your clients be left out in the cold? (Published on 06/01/2020)
What Makes High Net Worth Claims So Different?

Andy Talbot, Head of Sales at ARAG, explains some of the things that make high net worth claims different and how legal expenses insurance can dovetail neatly with a high net worth household insurance policy. (Published on 23/09/2019)
The Ability Pay Gap

I found it shocking but unsurprising to learn of the pay gap between disabled and non-disabled employees in the UK... (Published on 30/12/2019)
The RAG #25

Originally published December 2019
Welcome to ARAG

Today marks the official launch of ARAG Legal Protection Limited, a company that we are sure will advance the benefits of legal expenses insurance throughout Ireland.
Insurtech Partnerships - Archipelago Insurance

Richard Coleman, MD and Co-founder of insurtech startup Archipelago Insurance talks about the various legal expenses and emergency assistance that ARAG provides and what it has been like working with the company. (Published on 02/12/2019)
Preview: Mock Mediation & Trial

On Wednesday 9th October 2019 we ran a Commercial Contract Mock Mediation and Trial in association with 3PB Barristers and the Insurance Institute of Bristol. The event was held at Coopers Hall, Bristol Old Vic. (Published on 19/11/2019)
The RAG Issue #24

Originally published November 2019
Podcast - The Ever Changing Legal Landscape

Listen to a podcast from the MGAA with our BTE Underwriting Manager Chris Morter reflects on the impacts of three recent and ongoing legal developments, on consumer and business products. (Published on 12/11/2019)
Freelancers fear HMRC more than Brexit

What keeps freelancers and self-employed contractors awake at night.
Success in the Court of Appeal

ARAGs Underwriting and Marketing Director, David Haynes talks about the judgment in the cases of West v Stockport NHS Foundation Trust and Demouilpied v Stockport NHS Foundation Trust that was handed down by the Court of Appeal in July 2019, and why it is so important to future victims of clinical negligence. (Published on 07/10/2019)
Broker Partnerships - MIAB

Broker Account Manager, Chris Clacy and Tristan-Lennox Gentle of MIAB talk about ARAGs approach to broker partnerships and the companys commitment to delivering bespoke, sector-specific solutions to help regional brokers stand out in their markets. (Published on 24/10/2019)
The Extensive Range of ARAG Products

Broker Account Manager Ben Parkinson talks about the extensive range of ARAG legal expenses insurance and insured assistance products and how the companys relationships with brokers helps it to innovate and stay ahead of the market. (Published on 27/09/2019)
Weve Made Some Changes...

...to our Before-The-Event Sales Team. Click here to find out more.
Insurtech Partnerships - Azur Underwriting

Simon Reid of Azur Underwriting talks about why the Managing Digital Agent selected ARAG to provide legal expenses insurance and emergency home assistance for Azurs new Smart Home product. (Published on 12/09/2019)
Bailiffs and the Tenant Who Refused to Give Up

What do you do if a tenant just wont leave even after being evicted? (Published on 06/09/2019)
Morrison and ARAG launch legal cover for Special Guardians through FosterTalk

Find out more about the unique product we have developed with speciality insurance broker Morrison Insurance Solutions to offer legal advice and protection to Special Guardians. (Published on 29/08/2019)
Landmark “Zero-Hours” Holiday Pay Case Brought Using Legal Expenses Insurance Policy

A landmark Court of Appeal judgment that has provided much-needed clarity about how holiday pay should be calculated for certain types of worker, was brought using a group legal expenses insurance policy. (Published on 20/08/2019)
Sustaining Growth - Our 2018 Results

Managing Director, Tony Buss, talks about how ARAG UK fared in 2018, some of the challenges that we overcame and what the company is doing to continue on its path of steady growth. (Published on 25/07/2019)
ARAG Posts Positive Growth and Profit Figures For 2018 Despite Continuing ATE Market Challenges

Leading legal expenses insurance and assistance provider ARAG has reported double-digit growth in its before-the-event (BTE) business and a ninth year in profit, despite the challenging market conditions that still exist in the after-the-event (ATE) sector. (Published on 25/07/2019)
Observations on the Annual Report of HM Courts & Tribunal Service

The Annual Report of HM Courts & Tribunal Service was published today. Here are a few observations... (Published on 24/07/2019)
ACAS Annual report - ARAG View

ACAS has just published its 2018-19 Annual Report, which highlights the consistently high demand... (Published on 22/07/19)
Landmark Clinical Negligence Judgment is a Rare Victory for Access to Justice

Leading legal expenses insurance provider ARAG plc has hailed the landmark Court of Appeal judgment... (Published on 17/07/2019)
The Challenges of ATE for Clinical Negligence Cases

ATE Sales Manager, Mike Knight and Head of Claims, Chris Millward talk about the challenges of providing After-The-Event insurance for clinical negligence claims. (Published on 12/07/2019)
ARAG launches operations in Australia

Australia becomes the 18th country in the ARAG Group. (Published on 08/07/2019)
Should You Point Out Your Opponents Mistakes?

Is your solicitor duty bound to point out their opponents mistake? (Published on 04/07/2019)
The RAG #23 ATE Special

Originally published June 2019
Offshore and Out of Sight

Originally published in the RAG #23 June 2019
LAMP failure highlights pressures on ATE sector

Originally published in the RAG #23 June 2019
Employee Spotlight: Tom Hunt, ATE Senior Underwriter

Originally published in the RAG #23 June 2019
Civil Liability Act Update

Originally published in the RAG #23 June 2019
ARAG News & Updates June 2019

Originally published in the RAG #23 June 2019
Action Underway on Adverse Cost Liability Risks

Originally published in the RAG #23 June 2019
Our Approach to ATE Partnerships

One of our account managers, Paul Morgan, explains the ARAG approach to building partnerships with the solicitor firms who use our After the Event insurance products. (Published on 21/06/2019)
Hurt on Holiday?

Lesley Attu, Product Development Manager at ARAG, talks you through establishing a legal claim following an accident abroad. (Published on 18/06/2019)
Learning at Work Week at ARAG

Learning & Development Coordinator, Frances Box and BTE Underwriting Manager, Chris Morter, talk about Learning at Work Week and ARAGs commitment to training the companys employees. (Published on 21/05/2019)
The RAG #22

Originally published May 2019
All Change For Landlords

Originally published in The RAG #22 May 2019
ACSO to Stand Up For Justice

Originally published in the RAG #22 May 2019
Why Motor Matters

Originally published in The RAG #22 May 2019
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Why Motor Legal Protection Matters

The Civil Liabilities Act is set to change access to justice for those injured in road traffic accidents (RTA’s) for good. The costs of pursuing a claim will no longer be recoverable for about 90% of RTA injuries. The implications for those without motor legal expenses insurance are very serious. (Published on 14/05/2019)
Arag First With Relaunch of Motor Product Ready for Civil Liability Act

Press Release: Were excited to announce we have relaunched our flagship motor policy to accommodate the changes being introduced next year through the Civil Liability Act. First published 14/05/2019
The Legal Risks of Being an Unmarried Couple - 5 Tips for Cohabiting Couples

From the team behind the ARAG Legal Services document library - The Legal Risks of Being an Unmarried Couple - 5 Tips for Cohabiting Couples. (Published on 03/05/2019)
The Implications of the Civil Liability Act

David Haynes, Underwriting & Marketing Director at ARAG UK, discusses the 2018 Civil Liability Act, the implications it has for motor accident victims, and why it makes motor legal expenses insurance more important than ever. (Published on 29/04/2019)
Azur and Arag in Smart Home Tie-up For ‘Emerging Wealth’ Customers

Azur Underwriting Limited has selected ARAG to provide both legal protection and home emergency assistance for its new Smart Home household product. (Published on 26/04/2019)
ARAG UK win Best Customer Service Product for Customer

ARAG UK have won the Best Customer Service Product for Customer award at the UK Customer Service Excellence Awards. (Published on 11/04/2019)
Court backs recover-ability of agency fees in PI claims

ARAGs In-House Counsel Hector Stamboulieh discusses a recent judgement where the court back recovery of agency fees in a personal injury claim. (Published on 02/04/2019)
Birth Injuries, Paternal Depression and Secondary Victim Claims

When we talk about post-natal depression, we often think of mothers. This is a fair assumption as apparently 1 in 5 women develop mental health problems during pregnancy or in the first year after childbirth. However, we know that dads can also suffer from post-natal depression too. (Published on 19/03/2019)
Is Your Property Fit for Human Habitation?

The Ministry of Housing, Communities and Local Government have published guidance for tenants, landlords and local authorities on the Homes (Fitness for Human Habitation) Act 2018...
ATE Partnerships - Clarke Willmott

Chris Thorne, Partner & Head of Personal Injury & Medical Negligence at Clarke Willmott and Paul Morgan, ATE Account Manager at ARAG, talk about the partnership between the two firms and why it has been such a successful one. (Published on 15/03/2019)
Chubb Selects ARAG to Provide Legal Protection for Commercial Clients

Leading legal expenses insurance and assistance provider ARAG has been selected by Chubb to provide the legal protection and advice for its MasterPackage commercial insurance product. (Published on 13/03/2019)
How After-The-Event Insurance Helps Victims of Clinical Negligence

In general, individuals buy insurance for peace of mind, hoping that they will not need to make a claim and After-The-Event (ATE) is no different. (Published on 12/03/2019)
Why Legal Protection Is More Important Than Ever

Tony Buss, MD of ARAG plc in the UK discusses the latest developments in the legal landscape making legal expenses insurance now more important than ever. (Published on 11/03/2019)
ARAG acquires DAS’ Operations in the Republic of Ireland and continues to pursue its international expansion course

The ARAG Group continues to move ahead with the internationalisation of its legal insurance business and is now about to launch operations in the Republic of Ireland. (Published on 27/02/2019)
Tribunal fees back on the table as employment claims continue to climb

It has been more than 18 months since the employment tribunal fee regime, introduced back in 2013, was ruled unlawful by the Supreme Court. While claims numbers have more than doubled in the absence of fees, they are still not quite as high as they were before fees were introduced. (Published on 26/02/2019)
The Civil Liability Act

The impact of the Civil Liability Bill for motorists who are injured in an accident will be significant. We answer some key questions for brokers. (Published on 26/02/2019)
Specialist Products That Go Beyond “Fitness to Practise“

Following a recent change in industry legislation for one of our business partners customers’, we undertook intensive research of their demands and needs in order to design a comprehensive, specialist product for them. (Published on 26/02/2019)
Legal Expenses Insurance – it’s our specialist subject, but is it yours?

As experts in the fields of insurance and legal expenses in particular, we are now able to help our customers improve their own knowledge and expertise via our new online training platform. (Published on 26/02/2019)
Issue 21

Hot off the presses, here is #21 of the ARAG UK news bulletin - The RAG. (Published on 26/02/2019)
Justice In Crisis

Anyone who has picked up a paper in recent months will understand that our justice system is coming under enormous pressure. (Published on 20/02/2019)
The Flow of Personal Data After Brexit

How might a no deal Brexit affect the flow of personal data between the UK and the EEA? Read this mini blog to find out more. (Published on 11/02/2019)
The Government Has Killed Tenancy Fees, But What Does This Mean For Landlords?

Back in 2016 Philip Hammond announced there would be a ban on letting agent fees in the Autumn budget. After several revision it is now coming in to force starting in June 2019 for new tenancies and June 2020 for existing tenancies. (Published on 08/02/2019)
Price Slater Gawne selects ARAG

Price Slater Gawne, one of the country’s leading specialist clinical negligence and serious injury law firms, has selected ARAG to provide after-the-event insurance for its Clinical Negligence clients. (Published on 31/01/2019)
Why Do People Sue the NHS?

ARAGs in-house counsel Hector Stamboulieh talks about the reasons why people sue the NHS. (Published on 28/01/2019)
Access to Justice - Our Mission Since 1935

ARAG UK Managing Director, Tony Buss, talks about the companys heritage and its core mission to ensure that people and businesses continue to have access to justice. (Published on 22/01/2019)
Keeping up to date with the legal landscape

David Haynes, Underwriting & Marketing Director at ARAG UK, explains how we keep up with the ever-changing legal landscape by updating our products to ensure they respond to you and your customers needs. (Published on 16/01/2019)
How SCIL aims to make the system fair for clinical negligence claimants

The Society of Clinical Injury Lawyers (SCIL) represent many of the most experienced and dedicated, specialist Clinical Injury lawyers and law firms in the country... (Published on 14/01/2019)
Some Interesting Business Statistics...

Happy New Year from the Product Development Team at ARAG. Regular blog readers will know that we enjoy following legal and other developments and we share... (Published on 07/01/2019)
An ARAG Policyholders View

Neil Richards, Commercial Development Manager at Simply Business and one of his clients Anna talk about what ARAGs legal expenses insurance has done for them. (Published on 21/12/2018)
ARAG join SCIL’s lobby of Parliament

ATE account manager Lisa Abrahams was in Westminster recently, to attend an important Society of Clinical Injury Lawyers (SCIL) event at the Houses of Parliament.
ARAGs Essential Business Legal insurance

An introduction to ARAGs Essential Business Legal solutions. Relaunched in 2018 we now have more features and a wider cover than ever before. (Published on 07/12/2018)
#metoo and tribunal changes could create ‘perfect storm’ for Christmas party claims, businesses warned

The rise of the #metoo movement and the abolition of employment tribunal fees could combine to...
Parents warned over Fortnite and FIFA credit card spending in run-up to Black Friday

Are you liable for money spent without your permission by your children?
A lot to lose

What do you buy the high net worth individual who has everything? (Published on 21/11/2018)
New office acquired to house our expanding teams!

New office acquired to house our expanding teams! - Originally published in The RAG #20 - November 2018.
Dr Faßbender visits Bristol

Dr Faßbender visits Bristol - Originally published in The RAG #20 - November 2018.
Become an LEI expert with EduMe online training

Become an LEI expert with EduMe online training - Originally published in The RAG #20 - November 2018.
Tribunal claims continue to soar

Tribunal claims continue to soar - originally published in #20 of The RAG, November 2018.
Smart thinking brings rapid change

Smart thinking brings rapid change by Tony Buss. Originally published in the November 2018 issue of The RAG
Online platform delays whiplash reforms

Online platform delays whiplash reforms - originally published in The RAG #20 - November 2018.
Legal helplines buzzing as access to justice is cut

Legal helplines buzzing as access to justice is cut - originally published in The RAG #20 - November 2018
Issue 20

ARAG UKs news bulletin, The Rag, Issue 20 November 2018
Future-proofing LEI

Future proofing LEI - originally published in The RAG #20 - November 2018.
Changes to HMOs

Changes to HMOs - Originally published in The RAG #20 - November 2018.
Our First Wellbeing Week!

During our first Wellbeing Week (8th – 12th October 2018) we focused each day on one of the 5 ways to wellbeing (give, be active, take notice, keep learning, connect)...
Covered: Health & Safety Executive Fees for Intervention

The inclusion of cover that pays Health & Safety Executive Fees for Intervention (FFI) has attracted positive feedback following the relaunch of our commercial products in the Spring. (Published on 24/10/2018)
Faster & Free - Your clients right to medical records under GDPR

The introduction of the General Data Protection Regulation (GDPR) back in May generated a lot of uncertainty and work for businesses but created clear benefits for us all as individual “data subjects”. (Published on 16/10/2018)
ARAG at 12

Get to know ARAG and our people better from the inside! (Published on 28/09/2018)
ARAG boosts sales team

with new Broker Account Managers in North and South East. (Published on 25/09/2018)
What Every Innovator Needs To Know About R&D Tax Credits

From time to time we receive queries about particular HMRC regulations and whether we cover claims that arise from them under Essential Business Legal and our other commercial products. (Published on 28/08/2018)
Is the Criminal Justice System Criminally Under-Funded?

The Justice Select Committee has issued a critical report in response to criminal legal aid reforms. In criminal cases, there is a common law right to legal advice...
Who Will Help Me With My Claim?

Claims Services Manager Rob McArthur talks about the solicitors we use when one is needed to resolve a claim. (Published on 22/07/2018)
Making A Claim

Some guidance and tips about making a claim on your legal expenses insurance policy from our Before-the-Event Claims Manager. (Published on 22/07/2018)
How Mediation Could Help Resolve Your Legal Claim

The benefits of resolving legal disputes through mediation explained by Rob McArthur, Claims Services Manager at ARAG UK. (Published on 22/07/2018)
How ARAGs Legal Advice Helpline Works

How to use the legal advice helpline available to all ARAG customers in the UK, explained by Karen Archer, MD of ARAGs independent legal advice partner Law Express. (Published on 22/07/2018)
Underwriting Experience

ATE Account Manager Lisa Abrahams talks about ARAGs underwriting experience and why it is critical to ensuring our partner firms and their clients have the protection that they need.(Published on 03/07/2018)
What has legal protection got to offer the insurtechs?

Insurtech sector movement - what does the legal expenses provider have to offer these innovative start-ups that is so attractive? (Published on 01/06/2018)
Insuring women’s legal futures

Our family policies has enabled thousands of women to defend their legal rights in the workplace, often in situations when facing discrimination. (Published on 21/05/2018)
Uphill journey resumes for employers

The spike in employment tribunal claims over the past three quarters looks set to mark the start of a permanent upward trend in the figures. (Published on 16/05/2018)
ARAG among the ‘Best in the West’ employers in Best Companies survey

ARAG has retained its two-star rating in the Best Companies Index for 2018. (Published on 16/05/2018)
Major relaunch of our commercial legal protection range

Our most popular commercial product, has just received an upgrade which includes new indemnity for Health and Safety Executive Fee for interventions... (Published on 10/05/2018)
Zero-hours worker agreement

We have developed a zero-hours worker agreement, which is available now on our free legal documentation website: araglegal.co.uk (Published on 20/04/2018)
Neos partners with ARAG to deliver connected home assistance solution

The insurtech start-up Neos has chosen ARAG to provide home emergency and legal expenses insurance cover for its connected home proposition. (Published on 20/04/2018)
Insurtech Partnerships: Neos

Insurtech and other innovative businesses have high demands of their suppliers, who have to be agile enough to deliver their part of the product. (Published on 20/04/2018)
Homelyfe picks ARAG as legal insurance for household offering

Insurtech start-up Homelfye has selected ARAG to provide the home emergency and legal expenses insurance cover with its buildings and contents proposition. (Published on 20/04/2018)
ARAG retains ISO certification

ARAG are pleased to announce that they are certified to ISO27001:2013 (Information Security Management System) by URS, a UKAS approved certification body. (Published on 19/04/2018)
BBC contributes to spike in equal pay claims at employment tribunal

Today’s judgment in the McMenemy and Reynolds cases brings clarity to the debate over how ordinary people can fund litigation, in the absence of legal aid. (Published on 06/04/2018)
GDPR: how to demonstrate accountability

GDPR imposes an obligation on data controllers to be able to demonstrate compliance with 6 essential principles: 1. processed lawfully, fairly.... (Published on 25/03/2018)
Andy Talbot takes reins of both ATE & BTE accounts

Basil Anderson has joined ARAG as Corporate Account Manager, and Paul Morgan joins the ATE sales team as Account Manager for the South West & West Midlands.
Employment case law update

Disability legislation applies if impairment could lead to disability, say EATThe Equality Act makes it unlawful to treat someone with a disability less favourably than others in similar circumstances. (Published on 14/03/2018)
Here today, gone tomorrow

Following last month’s news of the collapse of CBL Insurance and the subsequent failure of Denmark’s Alpha Insurance, Head of Sales Andy Talbot, considers where the next legal expenses underwriting failure may occur. (Published on 12/03/2018)
David Haynes takes up the role of Director on the company’s board

“It is obviously a great honour to join the ARAG board, alongside colleagues that I have worked with for many years.”
ARAG welcomes clarity provided by The Court of Appeal

We are particularly pleased with the court’s reassertion that ‘block rating’ is a valid, tried and tested mechanism for setting ATE premiums. (Published on 29/11/2017)
Getting Data Privacy Right

GDPR main principle: accountability; and much tougher penalties including compensation for data subjects and fines of up to €20 million. (Published on 27/11/2017)
Whiplash & discount rate reforms delayed

Earlier this year, we contrasted the media reactions to two significant legal developments as they unfolded. The first, a long overdue correction... (Published on 17/11/2017)
Big night for ARAG as company wins two Underwriting Service Awards

ARAG has retained both the Legal Expenses Team of the Year and the Managing General Agents Team of the Year awards at the Underwriting Service Awards. (Published on 17/11/2017)
A better summer for access to justice

In July, the Supreme Court ruled that the fees charged since 2013 to bring a case to an employment tribunal were unlawful. (Published on 14/11/2017)
Winter positive feedback for our Claims Department

Winters are inevitably tricky for home emergency claims, which come in waves on the back of bad weather, leaving customers distressed and anxious... (Published on 10/11/2017)
Firework lovers warned about legal risks of private displays

Bonfire Night, private display: large public displays have grown in number and popularity, partly because they are safer and offer more ‘bang for your buck. (Published on 05/11/2017)
We launch first ‘crisis comms’ cover for High Net Worth clients

It is believed to be the ﬁrst legal protection to oﬀer personal lines clients insurance to help limit the reputational damage caused by adverse publicity. (Published on 22/10/2017)
Sales team boost with Account Manager appointments

Justin Freeman as Corporate Account Manager, and Jonathan Bassey who takes up the role of Account Manager for the company’s after-the-event (ATE) business.
ARAG wins Platinum Award for Payroll Giving

2017 Payroll Giving Platinum Award recognises the achievements and commitment of ARAG and its employees to support charitable causes through payroll giving. (Published on 22/08//2017)
New product launch for care providers

Care Provider Legal Solutions includes commercial legal protection tailored to the specific demands of this challenging and highly regulated sector. (Published on 08/05/2017)
ARAG wins Morton Michel account with legal package built for childcare professionals

Morton Michel, the childcare insurance specialist, has selected ARAG to supply commercial legal protection. (Published on 18/11/2016)
ARAG Group launches business in Canada

The ARAG Group has continued its international expansion with the launch of ARAG Services Corporation in Canada with its headquarters in Toronto. (Published on 03/11/2016)
Not all ATE policies are created equal

After the Event policies may appear to provide identical cover but, in these turbulent times for the market, solicitors should be giving as much scrutiny... (Published on 03/10/2016)
News report exposes 57% increase in Identity theft

The news report exposed an increase of 57% in the number of victims of identity theft last year from 94,500 victims in 2014 to 148,000 victims in 2015. (Published on 16/07/2016)
Workers are afraid to claim for compensation following accidents at work

45% of workers in Britain fear losing their job if they take legal action against an employer. (Published on 12/07/2016)
Another glimpse of ATE’s future

We continue to demonstrate commitment and security to our solicitor partners by producing a new ATE policy that covers firms rather than individuals. (Published on 25/05/2016)
New solution for commercial property owners becomes instant hit

Since its launch just a year ago, Commercial Property Owners’ Legal Solutions (CPO) has proved an outstanding success story. (Published on 24/05/2016)
Taxpayers money wasted on ATE premium challenges

The NHS shouts about the cost of legal fees in clinical negligence cases but is silent over its invariably unsuccessful challenges against ATE premiums. (Published on 19/05/2016)
City office opening to build on London market success

UK office, in the heart of the City of London, to service and expand the increasing volume of business it has secured in the London market.
Identity Theft on the rise

ARAG offers telephone advice to Family Legal Solutions policyholders about how they can keep their ID secure... (Published on 18/08/2015)
DUAL Oliva and ARAG strike deal

ARAG has built a bespoke commercial legal protection solution for DUAL Oliva designed to meet the needs of the specialist MGA’s clients in the construction industry and beyond. 1/1/2022

News & Press

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ARAG data provides clinical injury insight

Overcoming Challenges 2021 Financial Results

ARAG boosts corporate sales team with two experienced hires

Working for ARAG - Emma Wilson

ARAG defies pandemic challenges to report double-digit growth for 2021

Does mediation offer a route out of the justice crisis

Fixed Recoverable Costs in Clinical Negligence Cases

Demand for commercial legal protection is rising quickly

Legal disputes rise as tough times get tougher

Employment practices liability: getting back to business

Legal expenses cover proves value in volatile times

Broker Research 2022

The Benefits of Mediation Heather Wilmot

Towergate selects bespoke ARAG legal solution for Park Home product

ARAG shortlisted UKCSEA 2022

Not so alternative dispute resolution

ARAG appoints Emma Wilson to key solicitor-facing role

April shower of changes for employers

DUAL Oliva and ARAG strike deal

ARAG becomes world’s leading legal insurer

A flawed case for reform

Caution urged for company Christmas parties

Alastair Sambrook appointed to key Broker Business Management role

Official Injury Claim service isn’t helping either motorists or courts

The RAG October 2021

Scots QOCS off the blocks

Uncertainty and principles

Q&A with Jonathan Bassey, ATE Account Manager

No news doesn’t look like good news for OICS

Maternity compensation in the crosshairs

Getting medical negligence practitioners around the table

Working at ARAG - Cristina Bertuccio

Great uncertainty following the pandemic

Pandemic response lauded as ARAG wins MGA award

ARAG engages with FCA to reduce broker burden

15 years extending access to justice

Caution over compulsory jabs for care sector

ARAG family policy meets most common legal problems

ARAG demonstrates resilience in pandemic to achieve ISO 22301 certification

Putting the official injury claims service on trial

Working at ARAG - Laura-Jo Howard

The challenging future of clinical negligence litigation

‘Perfect storm’ breakdown warning on UK roads throughout August

Working at ARAG

Positive Results in a Difficult Year

ARAG grows premium and reports profit for 2020 despite pandemic

Employment FAQs

Get back to work - preparing for a return to the office

Flexible working – the new normal?

The Insurance Charities – providing a lifeline in troubled waters

The end of the furlough era

Gardening at St Peter’s Hospice

Corporate Social Responsiblity Report 2021

Manic Monday: new injury claims process set to launch

Best Companies success boosted by ARAG’s pandemic response

The RAG - May 2021

Great Western Expansion

Communication, communication, communication

At last the Act

ARAG appoints Heather Wilmot to new senior claims role

Alternative dispute revolution

ARAG sponsors Insurance Pride 2021

LEI has shown its value and flexibility

SMEs’ need for legal protection has never been greater

ARAG Group Defies COVID-19 Crisis Recording Significant Growth

The BIBA buzz is back

How has Covid-19 affected access to justice? Part 3

How has Covid-19 affected access to justice? Part 2

Communication key to overcoming lettings challenges created by pandemic

How has Covid-19 affected access to justice? Part 1

IR35 – Will The Rule Changes Affect Your Business?

Service with Respect

What is IR35 and what is changing this year?

ARAG acquires DAS operations in Canada and continues to pursue its international expansion strategy

Uncertainty persists over ‘whiplash’ reforms

Employment tribunal numbers and backlog still growing

Legal expenses Insurance with Sam Cornelius

Fitness to practice webinar describes doctors at breaking point