“To enable everybody, not just those who can afford it, to assert their legal rights. We remain committed to equal opportunities for all.”

Heinrich Fassbender 1935,
founder of ARAG

 

We are an internationally successful, innovative quality insurer – independent and family owned.

Our-mission-portrait2

Meeting our clients’ needs

We have always been driven by the need to judge our performance by placing customers at the heart of our business.

That is why we deliver access to justice through as many channels as possible.

We recognise that this is only possible by ensuring that we continue to provide marketing leading products and service to our clients.

Our approach is underpinned by the principle that Treating Customers Fairly is essential in all we do and we support the FCA stance in this area and strive at all times to exceed our clients’ expectations

Our customers are free to concentrate on their lives because we take care of their risks.

We have made rapid progress in achieving a strong market presence here in the UK since our launch in 2006. We have been able to consolidate this position by being in the Top 3 Before-the-Event (BTE) and After-the-Event (ATE) sectors by size.

We are also regarded as the best in the market and the natural choice of our customers.

We continually seek new ways to improve our performance and afford equal importance to both Before and After the Event legal protection. Our customer led approach means we have flexibility to help our policyholders via multiple sectors and channels including insurers, brokers and solicitors.