An article about ID theft on Radio four this morning prompted us to share some information with you and to highlight help available for ARAG Family Legal Solutions policyholders.
The news report exposed an increase of 57% in the number of victims of identity theft last year from 94,500 victims in 2014 to 148,000 victims in 2015.

Research found that fraudsters scour social media websites to obtain personal data such as name, date of birth, address and bank details and it was claimed that " Facebook, Twitter and LinkedIn had become a "hunting ground" for identity thieves". More than 85% of the frauds were carried out online.
Here's a link to the BBC news item which provides further links to articles about keep personal ID safe and the type of scams to guard against : http://www.bbc.co.uk/news/uk-36701297

Here is another link that was mentioned on Martin’s Money Saving website to check if hackers have stolen your personal info. It allows you to find out if passwords, email addresses, your home address, phone numbers or your DOB have been exposed after the big hacks of the last few years (including the recent LinkedIn warning).

identity theft insurance cover

Help from ARAG



ARAG Family Legal Solutions provides a helpline and full resolution service for policyholders who want advice about and tips keeping personal information secure or suspect that they may have been the target of ID theft.
The helpline is available 8.00am – 8.00pm and policyholders will find the contact phone number in their ARAG policy wording. The Insured can claim for reimbursement of communication costs incurred to repair their credit rating and get help to communicate with banks and card providers. Most ID theft problems can be resolved with the help of a resolution case-worker.


If, following the resolution case-worker’s assistance, it becomes necessary to pursue or defend legal action to resolve the matter, cover is available to pay the Insured’s legal costs. The case-worker will help the Insured to report the matter to our Claims Team at that point and we will arrange to appoint a lawyer under the terms of the policy.

You may also be interested:

privacy policy

Getting Data Privacy Right

There are new rights for data subjects; new responsibilities for businesses; a new principle: accountability; and much tougher penalties including compensation for data subjects and fines of up to €20 million (more for the very largest companies).

GDPR regulations

GDPR: how to demonstrate accountability

Most importantly, you must have appropriate data protection policies and procedures. You may be a very fair person and only ever process data lawfully, fairly and transparently (as required by the GDPR). But if you don't have policies and procedures, you won't be able to demonstrate that.

identity theft on the rise

Identity Theft on the rise

ARAG offers telephone advice to Family Legal Solutions policyholders about how they can keep their ID secure, and if something does go wrong a full resolution service is available. This puts our policyholder in touch with a case worker who can assist with drafting letters to financial institutions and suppliers of goods or services.