Customer

Landlord Emergency Solutions

Landlord emergency insurance is designed to provide an emergency fix for a property to prevent damage, make sure it's secure, and reduce health risks to any tenants.

Landlord Emergency Soluitions

What does Landlord Emergency cover?

We offer 24-hour assistance within your property for many different emergencies. Depending on your cover, this could include:

  • Roofing;
  • Plumbing and drainage;
  • Main heating system;
  • Domestic power supply;
  • Toilet damage;
  • Insecure doors or windows;
  • Lost or broken keys;
  • Pest infestations.

If you have a broken boiler or something goes wrong with your plumbing, we’ll send a contractor around to temporarily fix the problem and make sure your home is safe and comfortable. Plus, we’ll cover the cost of the repairs, as well as the cost of hotel accommodation if your home is temporarily uninhabitable.

How do I get Landlord Emergency cover?

Landlord emergency cover may be included as part of a landlord legal expenses insurance product, either included automatically or as an optional extra. Which emergencies are covered may vary based on what your insurer offers; you can check this by reading your policy documents.

Services included

Helping you deal with problem tenants

Our legal advice helpline gives immediate advice on all tenancy-related legal problems within UK law, 24 hours a day, 365 days a year.

Services are subject to fair and reasonable use.

Legal advice

Landlords' legal services website

Your policy unlocks free access to our landlords’ legal services website, this provides a range of useful tools to help you.

There's guidance on a wide range of legal topics, plus videos and claims examples demonstrating how our cover can help.

Read more

Your personal tax queries answered

Our tax advice line will answer personal tax queries subject to UK laws (9am-5pm Monday to Friday except bank holidays).

Your query will be dealt with by a qualified specialist, experienced in tax-related matters. Services are subject to fair and reasonable use.

Tax advice

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