Nfu Mutual - Helpline for personal customers

If you are an NFU Mutual customer, you have access to our experienced legal advice team as part of your policy.

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As an ARAG customer, you have free access to our team of legal advisers. Whether you are having a dispute with your neighbour, or need advice on an employment issue, our experienced telephone advisors can provide practical advice, suggest next steps and guide you through the legal process.

In 2023 our team received almost 6,000 calls from NFUM customers on a variety of topics, such as:

  • Employment disputes
  • Redundancies & terminations
  • Consumer issues
  • Neighbourly disputes
  • Landlord & tenancy issues
  • Personal injury

These are just some examples of the day-to-day legal issues we can advise you on. Whatever issue you may be facing our advisers are a valuable resource, guiding you through your legal problem, they will help you understand your rights and suggest the next steps.

Why choose our preferred lawyers

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We understand having a legal dispute is stressful and that it’s crucial to have legal representation you can rely on. For this reason, we’d like to outline some of the benefits of using our preferred lawyers to help resolve your claim.

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Personal and family guidance at your fingertips for: Legal issues, unexpected life events, everyday essentials, employment matters, wellbeing or managing for the future.

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