Landlord Update – September 2026

Our latest landlord series explores some of the key challenges facing property owners today, from disrepair claims and mould prevention to tenant management and the impact of the Renters' Rights Bill.

A note on our legal advice line

If your customer encounters a legal issue, encourage them to call the legal advice helpline first.

Early expert advice can often help resolve problems quickly and prevent them from escalating. The service is included as part of their policy, giving them access to experienced legal advisers at no extra cost.

Pets and the Renters’ Rights Act: What landlords need to know

Does a landlord now have to allow their tenant to keep a pet? We answer some of the most common questions about pets and the changes to renters’ rights.

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Young woman cuddling a tabby cat in a cozy living room.

Five steps to help prevent disrepair disputes

A common reason that tenants fall into rent arrears is because they're unhappy with the condition of the property, and begin to withhold rent.

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Myth or Fact? As a landlord, you can visit your rental property whenever you like

Whilst landlords do have rights of access in certain circumstances, tenants are entitled to quiet enjoyment of their home and proper notice should usually be given before any visit.

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Renters’ Rights Act: Expert Guidance

In our latest video, Faye Schneider breaks down the new Renters’ Rights Act and what it means for tenants, landlords, and the wider housing landscape.

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Top tips for winter home protection

Getting ready for winter isn’t just a matter of comfort; it's a smart investment in protecting your property, help to reduce the cost of high maintenance bills and minimise potential risks for your tenants.

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Don't let mould take hold

As winter approaches, landlords need to take proactive steps to protect their properties from damp and mould.

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How to deal with anti-social tenants

When tenants engage in anti-social behaviour, landlords are often left wondering what rights they have and how the eviction process works.

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Customer Claims Hub

On 15 September, our new customer claims hub will launch in the Claim section of our website.

Preview of Customer Claims Hub

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Knowing what to do when a legal issue arises can make all the difference. That’s why we’ve created the Customer Claims Hub, a simple guide that explains each step of the claims journey.

The hub is split into eight easy-to-follow stages, helping customers understand what to expect from spotting a possible legal issue, making a claim to progressing through the legal process.

Importantly, it also highlights one of the most important things customers can do, which is to contact ARAG’s legal advice line. Early advice can often help resolve an issue before it becomes a claim, saving time, cost and stress.

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News and Press

Stay up to date with our latest news, insights, and press releases.

News and Press

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