Business Update
October 2026
In this edition, we explore the latest developments in employment law, workplace absence management, harassment prevention, ACAS early conciliation and what businesses can expect from the legislative landscape in the months ahead.
You can share these resources with your commercial clients to help them stay informed, reduce risk and navigate any potential legal issues.
A note on our legal advice line
If your customer encounters a legal issue, encourage them to call the legal advice helpline first.
Early expert advice can often help resolve problems quickly and prevent them from escalating. The service is included as part of their policy, giving them access to experienced legal advisers at no extra cost.
Customer Claims Hub
Knowing what to do when a legal issue arises can make all the difference. That’s why we’ve created the Customer Claims Hub, a simple guide that explains each step of the claims journey.
The hub is split into eight easy-to-follow stages, helping customers understand what to expect from spotting a possible legal issue, making a claim to progressing through the legal process.
Importantly, it also highlights one of the most important things customers can do, which is to contact ARAG’s legal advice line. Early advice can often help resolve an issue before it becomes a claim, saving time, cost and stress.
Knowing what to do when a legal issue arises can make all the difference. That’s why we’ve created the Customer Claims Hub, a simple guide that explains each step of the claims journey.
The hub is split into eight easy-to-follow stages, helping customers understand what to expect from spotting a possible legal issue, making a claim to progressing through the legal process.
Importantly, it also highlights one of the most important things customers can do, which is to contact ARAG’s legal advice line. Early advice can often help resolve an issue before it becomes a claim, saving time, cost and stress.


Knowing what to do when a legal issue arises can make all the difference. That’s why we’ve created the Customer Claims Hub, a simple guide that explains each step of the claims journey.
The hub is split into eight easy-to-follow stages, helping customers understand what to expect from spotting a possible legal issue, making a claim to progressing through the legal process.
Importantly, it also highlights one of the most important things customers can do, which is to contact ARAG’s legal advice line. Early advice can often help resolve an issue before it becomes a claim, saving time, cost and stress.
Knowing what to do when a legal issue arises can make all the difference. That’s why we’ve created the Customer Claims Hub, a simple guide that explains each step of the claims journey.
The hub is split into eight easy-to-follow stages, helping customers understand what to expect from spotting a possible legal issue, making a claim to progressing through the legal process.
Importantly, it also highlights one of the most important things customers can do, which is to contact ARAG’s legal advice line. Early advice can often help resolve an issue before it becomes a claim, saving time, cost and stress.




