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What can it help you with?

Landlord emergency insurance is designed to provide an emergency fix for a property to prevent damage, make sure it is secure, and reduce the health risks to any tenants.

What does Landlord Emergency cover?

We offer 24-hour assistance within your property for many different emergencies. Depending on your cover, this could include:

  • Roofing;

  • Plumbing and drainage;

  • Main heating system;

  • Domestic power supply;

  • Toilet damage;

  • Insecure doors or windows;

  • Lost or broken keys;

  • Pest infestations.

If you have a broken boiler or something goes wrong with your plumbing, we’ll send a contractor around to temporarily fix the problem and make sure your home is safe and comfortable. Plus, we’ll cover the cost of the repairs, as well as the cost of hotel accommodation if your home is temporarily uninhabitable.

 

How do I get Landlord Emergency cover?

Landlord emergency cover may be included as part of a landlord legal expenses insurance product, either included automatically or as an optional extra. Which emergencies are covered may vary based on what your insurer offers; you can check this by reading your policy documents.

 

Legal and tax advice

You can call our legal advice helpline and get immediate advice on all tenancy-related legal problems within UK law 24 hours a day, 365 days a year.

You also have access to our tax advice line, open 9am-5pm, Monday to Friday (except bank holidays), which will answer your personal tax queries subject to UK laws.

Your query will be dealt with by a qualified specialist who is experienced in handling legal and tax-related matters. Services are subject to fair and reasonable use.

 
 

Landlords’ legal services website

Your policy unlocks free access to our landlords’ legal services website, this provides a range of useful tools to help you. You can access our law guides which offer guidance on a wide range of legal topics, as well as videos and claims examples that demonstrate how our cover can help.