What’s the first thing to do when you come across a Legal Dispute?

Legal disputes often arise unexpectedly - whether it’s a disagreement with a neighbour, a contract issue, housing matter or employment dispute. Whatever the situation, taking the right steps early on helps protect your position for the legal process ahead.

Here are some key actions to take as soon as you or your business face a legal issue.

Step 1: Gather and preserve the facts

Before emotions escalate, or communication breaks down between parties, make sure you have a clear understanding of what has happened. Take time to:

Step 2: Seek early legal advice

Before responding to any other party or legal documentation, it’s important that you fully understand your position and identify any legal risk.
Many people, through their home, business, landlord or motor policy may have access to legal expenses insurance which includes access to free legal support. ARAG policyholders can receive free legal advice 24/7, 365 days a year.
Now you have the relevant facts and evidence, speaking to a legal adviser at this stage can help you:
Once you have collected the relevant facts, speaking to a legal advisor can help you:

Step 3: Consider your resolution options

Once you understand your position legally, you can then explore appropriate ways to resolve the dispute. This might include:

Understanding your options can help you decide on the most appropriate route for you. It is always important to consider that Legal proceedings can take significant time, and you could incur substantial costs.

Legal action should generally be considered as a last resort option. If proceedings cannot be avoided, you should check whether you have a legal expenses policy and understand what it covers. This may help reduce the cost of instructing a legal representative to act on your behalf.

Conclusion

Taking prompt, structure steps when a legal dispute arises helps you make informed decisions and protect your interests. By gathering all the facts, seeking early legal advice and carefully considering your resolution options, you give yourself the best change of resolving the issue efficiently and avoiding lengthy, costly proceedings unless necessary.

Ultimately, approaching a dispute with clarity, preparation and legal guidance protects your interests and can significantly influence the outcome of your case.

To utilise the legal advice helpline, check your legal expenses insurance documentation for further information or click here to request a callback (ARAG customers only).