How to make a claim

If you need to make a claim, we're here to help. Follow the guidance below to understand the process, find the information you'll need and get your claim underway as quickly as possible.

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Step 1.
Contact us

You can give us a call on 0117 934 2116, or email us at new-claims@arag.co.uk

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Step 2.
We assess your claim

Our team will now get to work assessing your claim to see if you are covered. If you are covered we will send the details of your claim to our lawyers so that they can complete a legal assessment.

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Step 3.
A lawyer will review your legal case

Your lawyer will now look over the details to decide how likely you are to win your case. This is called ‘reasonable prospects of success assessment’ and you need to have a 51% or better chance of winning your case in order to proceed.

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Step 4.
Work begins on your case

Your lawyer will manage your case from start to finish, provided that your prospects of success remain above 51%. Don’t worry, we will keep you informed throughout the process and work with you to decide what additional supporting information and evidence may be needed.

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Step 5.
Reaching a resolution

In our experience most cases reach a settlement without the need to go to employment tribunal with both sides reaching an agreement. Your lawyer will decide if the settlement is deemed to be “reasonable”. At no time must you accept any settlement without seeking advice first from your lawyer.

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Find out more about how we help educational institutions

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Testimonials

"Easy to work with.

We have always found ARAG Law's advice to be clear & helpful, and response times to some fairly complicated queries are ordinarily very fast."

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Quick access to legal expertise

Independent School policyholder

"Supporting a federation of academies.

I have found your support invaluable, especially from the employment team. They have assisted proactively in all our cases."

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Supporting a federation of academies.

Foundation Academy policyholder

"Defending a constructive dismissal and discrimination claim.

You did an excellent job for us, which created a win-win in the end - we have moved on and are doing great things to move the college forward."

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Defending a constructive dismissal and discrimination claim.

Further Education provider