How to make a claim

If you need to make a claim, we're here to help. Follow our guidance below to understand the process, find the information you need and get your claim underway as quickly as possible.

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Step 1.
Get in touch

You can give us a call on 0117 933 0687, or email us at new-claims@arag.co.uk

Contact us

Step 2.
We assess your claim

Our team will assess your claim to see if you are covered. If you are, we'll send the details of your claim to our lawyers to complete a legal assessment.

We assess your claim

Step 3.
A lawyer will review your legal case

Your lawyer will review the details to decide how likely you are to win your case. This is called ‘reasonable prospects of success assessment’. You need to have a 51% or better chance of winning to proceed.

lawyer review

Step 4.
Work begins on your case

Your lawyer will manage your case from start to finish, provided that your prospects of success remain above 51%. Don’t worry, we'll keep you informed during the process, working with you to decide what additional supporting information and evidence may be needed.

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Step 5.
Reaching a resolution

In our experience most cases reach a settlement without the need to go to employment tribunal with both sides reaching an agreement. Your lawyer will decide if the settlement is deemed to be “reasonable”. At no time must you access any settlement without seeking advice first from your lawyer.

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If you need to make a claim

Start here for anything for anything claims-related.

Start your claim

Testimonials

"We have always found ARAG Law's advice to be clear and helpful; response times to some fairly complicated queries are ordinarily very fast."

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Quick access to legal expertise

Independent School policyholder

"I have found your support invaluable, especially from the employment team. They have assisted proactively in all our cases."

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Foundation Academy policyholder

"You did an excellent job for us, which created a win-win in the end - we have moved on and are doing great things to move the college forward."

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