The Credit Control Team Leader is primarily responsible for managing the team and their directed efforts to efficiently collect outstanding premiums/cash thus minimising our irrecoverable debts. The Credit Control Team Leader will also build and nurture effective relationships across the business so as to ensure every function is working towards the successful fulfilment of the same overarching business objective.

Moreover, the Credit Control Team Leader is responsible for the reporting demands of the Credit Control function, preparing data and narrative for various monthly, quarterly and ad hoc reports concerning all aspects of credit management. Additionally, the Credit Control Team Leader will advise on and reconcile the indirect (VAT) tax account amongst others. The Credit Control Team Leader may assist senior finance staff with their budgeting, financial and management accounts.

Your tasks

  • Line Management

    Lead a team of staff taking responsibility for their engagement, work prioritisation, motivation, wellbeing, performance & productivity.
  • Credit Control

    Lead the credit control process ensuring that company practices are in line with best practice and meet the needs of all internal stakeholders whilst not unduly causing distress among our customers.
  • Customer Service

    Proactively deal with customer issues such as MI, outstanding debt and complaints. Resolve queries from both external and internal customers in respect of financial information and processes.
  • Finance Accounting & Controls

    Ensure the team’s actions are in line with the standards required by senior Finance staff, including, but not limited to: accounting standards, internal and Group requirements (e.g. fast close down).
  • Reconciliation

    Reconciliation of the balances & accounts under your control & action remedies for any discrepancies.
  • Reporting

    Assist in the preparation of financial accounts, and the population and analysis of financial reporting data and narrative.
  • Learning & Development

    In managing the team, the Credit Control Team Leader will develop their direct reports and provide a flexible approach that increases their exposure to best practice and maximises their learning opportunities. You will also take responsibility for your own learning needs & objectives.
Current Vacancy

Your profile

Minimum Education & Experience
Essential Desirable
Graduate in a relevant subject and MAAT qualified or qualified to at least CIMA/ACCA Intermediate.
Good working knowledge of MS Office applications.
Excellent numeracy & literacy skills.
Previous experience of line management.
Management qualification or similar.
Experience of change management, system migration and/or project management.

Career progression

ARAG actively promotes the uptake of AAT and CIMA study which allows staff to target more senior finance roles

Your benefits

  • Pay
    Fair and competitive basic salary
  • Pension
    Generous pension scheme with additional "matching" option
  • Health
    Gym subsidy & Cycle2health scheme
  • Childcare
    Childcare payment scheme
  • Insurance
    Free legal protection and home emergency insurance as well as inclusion in the company's Group Income Protection policy and death in service benefit
  • Company Sick Pay Scheme
  • Holiday
    26 days holidays a year for full-time staff with an option to buy more and carry days over
Staff Benefits

Apply online now, and be part of the team!

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